make your job easier or more effective?"
This question elicits suggestions for improvement.
When all areas on the interview outline have been explored, ask questions like:
"Is there anything we've overlooked?" or
"What other areas should I have asked you about?"
This encourages the interviewee to discuss issues that should have been covered.
“怎样的变化将使你的工作更简单或更有效？ ”
这个问题暗示被访谈者提出改进意见
当列表中的所有领域都讨论过后，提出下面问题：
“还有什么问题我们没有讨论吗？”或是
“我们还需要讨论些别的内容吗？”
这些问题鼓励被访谈者提出所有应该被讨论的问题。
Closing the interview involves briefly summarizing the areas that have been discussed, highlighting the important facts and your understanding of them. This lets the interviewee know that you have been listening carefully during the interview and provides an opportunity for clarifying any misunderstandings.
结束会谈时，一般会简短的总结讨论过的问题，重点指出会谈的要点，并说出你的理解。这使被访谈者知道你认真倾听了谈话，而且有机会澄清误解。
During the summary, as well as during the entire interview, the analyst should adopt a posture of objectivity and avoid personal comments, observations, or conclusions.
在总结会谈以及整个会谈中，需求分析者应采取客观的态度，避免带个人色彩的评论，观察或结论。
Finally, in closing, you must thank the interviewee for the time and ask if a shorter follow- up interview can be scheduled at a later date, if necessary.
最后，你必须感谢被访谈者参加这次访谈。如有必要，询问被访谈者能否在近期再参加一次简短的后继访谈活动。 |
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